Frequently Asked Questions
Everything you need to know about our tees, toys, and more.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary based on the destination and selected carrier at checkout.
What is your return and exchange policy?
We want you to love your gear! You can return or exchange any unwashed and unworn items within 30 days of delivery. Please note that mystery items and final sale products are non-returnable.
How should I care for my TeeTurtle apparel?
To keep your designs looking vibrant, we recommend machine washing your shirts inside out with cold water and tumble drying on low heat.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times will be calculated automatically during the checkout process.
What materials are your products made of?
Our ultra-soft t-shirts are typically a high-quality cotton/poly blend, while our famous reversible plushies are made from 100% polyester fiber for maximum cuddliness.
Can I track my order once it has shipped?
Absolutely! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.